Jobs
Jobs
Why work for CNM?
CNM was founded in 1998 with the purpose to educate interested public in natural therapies. Today, CNM is the No.1 Training Provider for Natural Therapies in the UK and Ireland.
CNM has trained thousands of students from over 120 countries.
We offer online and in class diploma courses in Naturopathic Nutrition, Herbal Medicine, Acupuncture, Homeopathy, Natural Chef and Health Coach .
CNM courses are widely accredited nationally and internationally because of its high standards.
Education Director
“I know every day that I am making a real difference to so many people’s lives by introducing them to the incredible field of natural medicine.”
Director of Studies
“Fantastic feeling of being part of something bigger that actually makes a change”
Latest Jobs and Opportunities
Sales
Postgrad Consultant
London
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Place of Work: London
Type of Job: Full-time, permanent
Schedule: Monday to Friday, 9am to 5.30pm
The Role:
CNM is looking for a full-time course consultant promoting postgraduate trainings to CNM graduates / students and other therapists / practitioners, providing advice on the range of courses CNM offers and enrolling them.
The ideal candidate has:
- Completed a Diploma course at CNM
- Good verbal and written English
- Excellent telephone manners and communication skills
- Can speak comfortably in front of classes and is happy interacting with students.
CNM offers an exceptional working environment within a supportive team. Training will be provided.
If you are willing to work hard to achieve measurable results in a consistent manner and want to earn a good income with uncapped commissions, then send your CV today!
Student Recruitment Executive
London or East Grinstead
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Place of work: East Grinstead or London (2 days working from home after completion of probation period)
Schedule: Monday to Friday from 09:00 am to 05:30 pm (one day in the week from 11:00 am to 7:30 pm)
We are looking for a talented person to fill our Student Recruitment role, with the main purpose of growing the business and enrol more students. This job requires persistence, listening, and honest care to be a successful recruiter. You will be provided with leads coming from calls and emails through our website and other promotional activities. Your job is to follow up on these enquiries by calling the prospect and converting these leads into enrolments. This is a consultation sale, so you will be trained in all the courses and assigned a specific college/region.
The Candidate
The ideal candidate has a natural interest in helping prospective students from all walks of life to get a professional education and career in Natural Therapies. You know how to enlighten and nurture prospective students. You want to achieve your targets, and you want to work with like-minded people in a stable and growing company. We provide training for the role, however, it is required that you already had some successful experience with telesales, other sales roles, recruitment or customer service. The most important is that you are a motivated and driven individual who can take on this challenging role and get the expected results.
The ideal candidate has:
- A proven history of hitting targets and being a top performer.
- Excellent communication skills (written and spoken).
- A natural ability to build rapport with others.
- Interest and/or knowledge in Natural Therapies.
Benefits:
- OTE £45K per year, £25,000 basic + commission structure
- You receive enquiries, no cold calling.
- Free short courses.
- Store discount card.
- Bike to work scheme.
- Two company events per year.
- Additional holiday with length of service (max 26 days + Bank Holidays).
- Paid sick leave after the first year of employment.
Inside Sales Consultant (Natural Chef)
London or East Grinstead
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Place of work: East Grinstead or London
Type of Job: Full-time, Permanent.
Schedule: Monday to Friday, from 9 am to 5:30 pm, with one day from 11 am to 7:30 pm.
We have a position available at our East Grinstead offices or London College, as an inside sales consultant for our Natural Chef Course. The College of Naturopathic Medicine (CNM) is a growing education provider with a steady stream of inbound enquiries from students seeking to enrol on a course.
Prospective students will often register an interest in studying with CNM because they want to change their lives and achieve their goals. For this reason, the ideal candidate will be able to connect with and motivate prospective students through to a close. If you are an inspiration-led, consultative salesperson, we would like to hear from you.
The job requires:
- Hitting weekly and monthly sales targets
- Calling customers who have registered an interest in our course
- Building a sales pipeline to ensure a constant stream of sales
- Updating all data for sales onto the company’s CRM
- Following up on leads and appointments
- Excellent time management and organisational skills
The Ideal Candidate:
- Ideally, a person with experience in sales. You must have good communication skills, and be proactive and self-confident.
- Experience in selling courses is a plus but not essential.
- The ideal candidate must have the knowledge and/or interest in Natural cooking.
Benefits:
- You receive enquiries, no cold calling
- Free short courses
- Store discount card
- Bike to work scheme
- Increasing holidays with length of service (max 26 days + 8 bank holidays).
- Two company parties per year.
Sales Executive Russian Speaking
London
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Type of Job: Full time, Permanent
Place of work: London or East Grinstead – hybrid option available after 3 months
Do you like to talk to people? Are you a good sales / recruitment person who is passionate about Natural Medicine? Do you speak Russian?
CNM is expanding its International Sales department and is looking for an international Business Development consultant to handle our Russian enquiries.
The candidate
You will be in charge of advising potential Russian students on the best CNM online study program for them. This is not necessarily an easy job and requires persistence, the ability to listen and honest care to be successful. You will be provided with leads coming from calls and emails through our website and other promotional activities. Your job is to follow up on these inquiries by calling the prospect and convert these leads into sales. We are looking for a person with experience in sales, who has good communication skills, is self-confident, driven to achieve targets and who speaks Russian.
The job requires:
- Answering E-mails
- Calling potential clients
- Dealing with payments
- Making sure forms and the student’s info are entered into the database
- Hitting weekly and monthly sales targets
- Following up leads and appointments
Benefits:
- OTE £40K in the first year, £25,000 basic salary + uncapped commission structure
- You receive enquiries, no cold calling.
- Free short courses after the probationary period.
- Store discount card.
- Bike to work scheme.
Sales Executive
Dubai, UAE
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Place of work: Dubai
Type of Job: Full-time, permanent.
About us
CNM has been a well-established training provider for natural therapies for over 25 years, with ten colleges in the UK and Ireland. At the College of Naturopathic Medicine (CNM), we train people to become health professionals in Natural Therapies.
The Role:
We are currently looking for a talented Sales Executive for our Health Coach course.
This role will be based from our Dubai Office. The main purpose of this role is to grow the business, enrol more students and increase sales. You will be provided with leads coming from calls and emails through our website and other promotion, but you are also expected to keep constant communication and follow up with prospects already on the CRM, to create rapport and convert to sales.
The ideal candidate:
The ideal candidate has a natural interest in helping prospective students from all walks of life to get a professional education and career in Natural Therapies. You know how to enlighten and nurture prospective students. You want to achieve your targets and you want to work with like-minded people in a stable and growing company. We provide training for the role, however, it is required that you already had some successful experience with telesales, other sales roles, recruitment or customer service. The most important is that you are a motivated and driven individual who can take on this challenging role and get the expected results.
We provide training to do the role, however, you must have previous experience with telesales or any other sales roles in the past. We are looking for a motivated, talented and passionate individual who can take on this exciting role and get the expected results.
The ideal candidate has:
- Maintain strong sales tactics utilising KPI’s, performance metrics and consultative sales strategies to reach sales targets.
- Connect with CNM’s prospective student body, engaging to understand interest in our courses.
- Use coaching skills to cultivate relationships with new leads, uncovering needs and provide solution selling to our diverse portfolio of courses.
- Work in a team environment with a like-minded group, all passionate about helping others realise their passion for wellness.
Benefits:
- Opportunity to earn a high income made up of a basic salary + commission.
- Casual dress
- Company events
- Employee discount
- Referral programme
- Sick pay
Marketing
Business Development/Marketing Manager – Italian Market
London
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Place of Work: London
Type of Job: Part-time, permanent
Schedule: 3 days per week, flexible, 9 am to 5.30 pm
To support our continued international expansion, The College of Naturopathic Medicine (CNM) is recruiting an Italian-speaking Marketing Manager to join our marketing team in London.
We are looking for an all-round, highly proactive and creative Project Manager with 2-3 years of experience in Business Development and Marketing. You will play an important role in promoting the CNM brand across all marketing channels.
You will help our team to build brand awareness in international markets and support CNM’s reputation as the top training provider in its niche.
Core responsibilities:
The role and responsibilities include (but are not limited to):
1. Business Development in Italy. Partnerships:
Find and fully manage partnerships, prepare visuals and write copy for cross-promotional campaigns.
2. Influencers:
- Monitoring the performance, adjusting campaigns to optimise its performance.
- Reporting the results of the campaigns weekly.
- Liaising with the Accounts and key stakeholders for invoices, payments and budget approval.
3. Social Media Management:
- Creating visuals and writing copy for the social media platforms (posts, stories, reels) in Italian and English for the accounts on Instagram, Facebook, Telegram, Youtube.
- Communicating with the audience, answering comments and direct messages.
4. Newsletters:
Creating and managing newsletters and email promotion campaigns about open events, special offers, health talks, etc. in Italian and English languages.
5. Website management:
- Assisting with website content changes.
- Liaising with the web-designer for website improvements.
6. Assisting the Head of the department and the Marketing Manager in creating visuals for events, writing copy, organizing integrated marketing campaigns, etc.
The ideal candidate:
- Italian language is a mother tongue
- Impeccable literacy in both Italian and English languages
- An eye for detail and high accuracy – can proofread and improve both written copy and graphics
- 2-3 years of experience in Business Development for international markets
- Highly proactive approach to work – you would contribute ideas of the content, promotion campaigns, website improvement, paid ads, etc.
- Strong creative writing and copywriting skills
- Excellent communication skills, both written and verbal
- Team player with the ability to build and leverage relationships at all levels
- Ability to manage and prioritise a heavy workload, meeting deadlines and operating efficiently in a fast-paced environment
- Ideally, the person will be interested in natural therapies, health, naturopathy, nutrition or related fields.
- Experience and relevant qualification in WordPress or other CMS, email marketing and graphic design.
Benefits:
- Free short courses.
- Store discount card.
- Bike to work scheme.
- Personal development.
- 2 company parties per year.
- Increased holiday with length of service (max 26 days + bank holidays).
- Paid sick leave after the first year of employment.
Email Marketing
Specialist
East Grinstead
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Place of Work: East Grinstead
Type of Job: Full-time, permanent
Schedule: Monday to Friday, 9 am to 5.30 pm (flexible working options), hybrid working available after 3 months
About CNM
CNM is the number one training provider for Natural Therapies in the UK and Ireland, offering Diploma courses in Naturopathic Nutrition, Herbal Medicine, Acupuncture, Homeopathy, Health Coach and Natural Chef.
The Role
As the Email Marketing Specialist, you will be responsible for planning, executing, and optimizing end-to-end email marketing campaigns. This includes managing email databases, crafting engaging newsletters, and leveraging web technologies to drive sales growth.
Core responsibilities:
Reporting to the Head of Marketing, the role and responsibilities include (but are not limited to):
1- Management of email marketing
- Creating, managing, and monitoring a wide variety of email marketing campaigns
- Working with relevant stakeholders to plan and build campaigns
- Ensuring design and layouts of emails are optimized, user and mobile-friendly
- Proofreading key messaging in and out of email templates
- Segmenting emails to reach the right audiences
- Tracking and analysing campaign results
- Work on annual email marketing plan with rest of marketing team
- Work with Head of Marketing to review the email marketing strategy’s performance
2- Digital Marketing
- Aiding additional digital marketing efforts:
- Assisting with website content changes
- Posting events onto digital platforms such as Eventbrite
- Setting up webinars
- Regular stocktakes and ordering of printed collateral, including coordinating changes with key stakeholders and liaising with the graphic designer.
- Production of exhibition kits to be sent nationally containing promotional collateral and equipment
- Ad-hoc management of magazine adverts and editorial content
Ad-hoc management of magazine adverts and editorial content
- Negotiating magazine deals
- Administration, filing and statistical analysis
- Co-ordinating copywriting and placement of content
- Liaising with the graphic designer for new adverts or alterations.
The ideal candidate has:
- Proven work experience as an Email marketing manager or Digital marketing specialist
- Creative writing skills to enable the writing of student stories into useable content
- A passion for health, wellness, nutrition or relevant fields
- Strong organisational skills – used to working to deadlines and managing tasks involving the input of others.
- Ideally, the person will be interested in natural therapies, health, naturopathy, nutrition or related fields.
- Hands on experience with HTML and content management systems
- Knowledge of SEO/SEM and Google Analytics
- Familiarity with analytical and database tools
- Excellent written communication and copywriting skills. An eye for detail – can proofread both written copy and graphics.
Benefits:
- Salary: £27,000 – £32,000 per year, dependent on skills and experience.
- Free short courses.
- Store discount card.
- Bike to work scheme.
- Personal development.
- 2 company parties per year.
- Increased holiday with length of service (max 26 days + bank holidays).
- Paid sick leave after the first year of employment.
Marketing Manager for Health Coach Course
London
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Place of Work: London
Type of Job: Full-time or part-time, permanent
Schedule: Monday to Friday, 9 am to 5.30 pm (flexible working options), hybrid working available after 3 months
Are you looking for a new challenge, and are you highly skilled in B2B, B2C and social media marketing? This can be the role for you. The College of Naturopathic Medicine seeks a talented, creative and highly productive person to drive our very popular Health coach and Natural Chef courses forward.
The role:
You will be responsible for the Health Course marketing plan. You will work in a dynamic, fast-paced environment. We are looking for an experienced individual to develop and manage marketing programs in specific channels, support business objectives, lead acquisition, foster customer retention, execute business development, provide sales support, and advance brand building.
The ideal candidate:
The ideal candidate will be experienced with a solid grasp of social media, email and digital marketing. Must have an entrepreneurial spirit, a great work ethic, excellent communication skills, a positive attitude and a strong desire for success. All degrees will be considered, as we value resourcefulness and results. Our preference goes for a person with a natural passion for Natural therapies, has affinity towards a healthy lifestyle, keen interest in health coaching, nutrition, wellbeing or similar interests.
Experience needed:
- Experience in all social media platforms and creating content.
- Competence as a creative writer with an eye for great email campaigns.
- Strong project management skills.
- Experience in advertising, creating and executing successful marketing campaigns.
- Strong problem-solving ability.
- We’re looking for someone with experience in marketing and familiar with Google Analytics, Google ADs, WordPress and SEO.
Responsibilities:
- Creating successful marketing campaigns which result in increased enquiries and sign-ups for the Health Coach course.
- Defining the marketing and content strategy, writing and creating daily content for all channels incl. social media, creating engaging email campaigns and promotional material.
- In charge of email marketing campaigns and newsletters.
- Organise, promote and execute events relevant to the audience of the course.
- Creating a monthly social media plan with engaging and relevant content.
- Working alongside the SEO specialist to increase website traffic.
- Updating the website and working closely with the web designer to improve the site’s performance and design.
- Finding new advertising and promotion opportunities.
Benefits:
- Competitive salary, negotiable depending on knowledge, skills and experience.
- Free short courses on natural therapies.
- Store discount card.
- Bike to work scheme.
- Personal development.
- Increasing holidays with the length of services (max 26 days + bank holidays).
- Sick pay after the first year of employment.
- Company events.
Social Media Manager
London
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Place of Work: East Grinstead or London
Type of Job: Full-time, permanent
Schedule: Monday to Friday, 9 am to 5.30 pm
Type of Work: Office-based (hybrid option after 3 months)
About CNM
The College of Naturopathic Medicine is an award-winning training provider for natural therapies in the UK, Ireland and internationally, offering high-quality courses in Health Coach, Natural Chef, Nutrition, Herbal Medicine, Homeopathy and Acupuncture.
About the role
Are you looking for a new challenge, and are you an expert in social media and highly skilled in digital and traditional marketing? This can be the role for you.
We are looking for an experienced individual with a solid grasp of social media. You will have an advanced understanding of how each social media channel works and how to optimise content so that it is engaging. With a passion or knowledge of Natural Therapies (or related fields), you will bring energy and new ideas to our content creation. High attention to detail is desired for this role, as well as the ability to write excellent copy.
The role and responsibilities include (but are not limited to):
- Develop and manage the social media strategy to maximise customer engagement and brand awareness.
- Create visuals, write copy, plan and schedule social media content.
- Identify new platforms and channels suitable for CNM to utilise for social media.
- Building monthly content plans for various social accounts.
- Reviewing and reporting on content performance.
- Plan and comply with the magazine’s deadlines and guidelines for advertising.
- Support the Marketing Executives.
The ideal candidate:
- Advanced knowledge of social media and content creation.
- Experience in digital and traditional marketing.
- Strong creative writing and copywriting skills.
- An eye for detail and high accuracy – can proofread and improve written copy and graphics.
- Excellent communication skills, both written and verbal.
- Ability to manage and prioritise, meet deadlines and operate efficiently in a fast-paced environment.
- Ideally, the person will have knowledge or a strong interest in natural therapies, health, naturopathy, nutrition or related fields.
- Be able to demonstrate how they have successfully used social media to grow a brand/company’s enquiries and sales
Benefits:
- Competitive salary, negotiable depending on knowledge, skills and experience.
- Free short courses on natural therapies.
- Store discount card.
- Bike to work scheme.
- Personal development.
- Increasing holidays with the length of services (max 26 days + bank holidays).
- Company events.
PR and Communications Manager
London
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Place of Work: London or East Grinstead
Type of Job: Part-time or full-time, freelance or permanent (flexi hours also available)
We are seeking a PR and Communications Manager to join our team. The person we are looking for will play a major role in enhancing CNM’s brand as well as driving and acquiring leads/enquiries. We are looking for a strategic, proactive person with a proven track record in public relations. The individual requires strong knowledge of the market, a creative flair and good communication and interpersonal skills.
The role and responsibilities (include but not limited to):
- Establish B2B, network of influencers, VIP’s and opinion leaders.
- Utilise our network of existing students, graduates and contacts.
- Source PR opportunities and advertising in the target territory.
- Establish open days, webinars and health talks using CNM grads/students, opinion leaders and VIP’s.
The ideal candidate:
- Has excellent communication and relationship building skills.
- Knows about natural therapies and understands the industry.
- Has background in PR/sales.
- Is a commercially driven, proven sales person.
- Has a creative mind with entreprenerial spirit.
Advantageous but not mandatory:
- Experience with opening new markets
- Experience in sales.
About CNM:
The College of Naturopathic Medicine (CNM) is the UK’s largest and well-known natural-medicine training providers, with 10 colleges in the UK and Ireland. CNM delivers high-standard inclass and on line courses in Naturopathic Nutrition, Herbal Medicine, Acupuncture, Homeopathy, Health Coach and Natural Chef.
If this sounds like an interesting role for you, please submit your application. Or if you know someone who may be interested in this role please forward it onto them.
Operations
Student Administrator
East Grinstead
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Place of work: East Grinstead
Type of Job: Full time, Permanent.
Schedule: Monday to Friday from 09:00 am to 05:30 pm
CNM is currently looking for a productive and enthusiastic individual to fulfil a supporting role in a busy and dynamic environment in the Student Support Department.
The ideal candidate would have excellent written and spoken communication and a friendly and supportive manner by e-mail and phone.
You must also have good organisational skills and be highly competent with Microsoft Office and Excel. Most students’ enquiries come via e-mail, so it would be beneficial if you were a fast typist.
The ideal candidate must be able to:
- Speak confidently to a wide range of people over the phone.
- Communicate efficiently and in good English via e-mail and telephone.
- Prioritise tasks and organise their work daily
- Work on Microsoft Office, especially Outlook and Excel.
- You must have a positive interest in the health and wellbeing industry.
Your responsibilities will include (but not be limited to):
- Enrolling students on their course and send them a welcome e-mail
- Answering any queries before they begin their course
- Answering any queries regarding course access issues
- Processing all cancellation or deferral requests
- Advising the Director of Studies on any costs or queries relating to students taking time out from their course
- Rescheduling students
- Guiding students if they wish to change their specialism and complete new enrolment forms as necessary
- Issuing students with confirmation letters that they are studying with the college
- Checking and approving any requests from students concerning additional support in their studies
Benefits:
- Free short courses.
- Store discount card.
- Bike to work scheme.
- Personal development.
Quality and Compliance Manager
East Grinstead
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Quality and Compliance Manager
Place of work: East Grinstead, hybrid options available
Type of Job: Full-time or Part-time, freelance or permanent
About CNM:
CNM has been a well-established training provider for natural therapies for over 25 years, with ten colleges in the UK and Ireland. At the College of Naturopathic Medicine (CNM), we train people to become health professionals in Natural Therapies. With a commitment to providing exceptional service to our students, we are dedicated to fostering a supportive learning environment and ensuring the success of every individual enrolled in our courses.
The role:
We are seeking a dedicated and detail-oriented Quality Assurance Specialist to join our team. In this role, you will be responsible for maintaining and updating our QA policies and procedures, ensuring all documents reflect current practices and standards. You will play a crucial role in supporting our academic and executive board and managing various documentation processes.
Your responsibilities will include (but not be limited to):
- Conducting an annual review of CNM QA Policies and Procedures to ensure accuracy and up-to-date information, including making cosmetic corrections, consistent formatting and minor updates.
- Creating and maintaining a document control system for all policies and procedures, and ensuring compliance.
- Drafting and updating QA documents under the direction of the Managing Director or Principal, such as QA Policies and Procedures, Job Descriptions, Handbooks, Work Instructions, Meeting Agendas/Minutes.
- Supporting external course accreditation or course approval projects as instructed by the Managing Director, Principal, or Education Director.
- Preparing and circulating Overall Academic Board (OAB) Agenda and taking minutes.
- Circulating Work in Progress (WIP) documents to relevant department heads for confirmation before final approval.
- Conducting desk research for new projects as requested by the Managing Director or Principal.
Requirements:
- Proven experience in quality assurance or a similar role.
- Strong attention to detail and excellent organisational skills.
- Ability to draft and update various documents accurately.
- Proficient in conducting desk research and compiling comprehensive reports.
- Effective communication skills for liaising with department heads and management.
- Ability to work independently and take initiative when necessary.
- Familiarity with academic processes and external course accreditation is a plus.
Benefits:
- Salary between £35K – £45K according to skills and experience
- Free short courses
- Store discount card
- Bike to work scheme
- Personal development
- Increased holiday with length of service (max 26 days + 8 bank holidays)
- Paid sick leave after the first year of employment
- Two company parties per year.
HR Generalist (Maternity Cover)
East Grinstead
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Place of work: East Grinstead, hybrid option available after 3 months
Type of Job: Fixed Term – Maternity Cover
Schedule: Monday to Friday from 09:00 am to 05:30 pm, flexitime can be discussed
If you are a highly organised “people person” and looking for a HR role in a sector that makes a difference, we think there’s nowhere better than The College of Naturopathic Medicine. We are the leading training provider in Natural Therapies in the UK, and taking care of our staff and recruitment activities plays a vital part in our organisation’s success.
This position is a 12-month Maternity Cover fixed term contract, with a desired start date of 4th November.
The Role
We are looking for someone who can confidently join our HR department and collaborate alongside our HR and Recruitment Administrator on all HR activities. You must be creative and feel passionate about creating a great employee experience for our team. You’ll manage all of the activities related to taking care of our current staff. Additionally, you will support the activities related to recruitment and onboarding.
Responsibilities
- Assist, manage, and guide management on employee relations cases, including absence management and performance management, where appropriate.
- Offering recruitment assistance to the company.
- Improving, implementing and administering human resources policies and procedures.
- Implementing programs to improve the employee experience of the organisation as a workplace.
- Handling complaints and disciplinary procedures.
- Assisting with salary negotiations and issues with employment laws.
- Leave management: holidays, sickness, deductions, overtime, etc.
- Creation of online tools for training.
- Manage the end-to-end family leave processes; maternity, paternity, shared parental leave.
- Participate in and support the Managing Director with key HR initiatives such as performance management, succession planning and compensation planning.
- Serve as a primary user of HR systems & maintain expertise in systems (SageHR, Cybersecurity Training Platform, LMS), processes, and security to enable accurate submissions and reporting.
- Handle all freelance contracts and tracking.
- Lead and support the HR & Recruitment Administrator.
- Assist with day to day running of the HR department with all general duties.
Desired Skills:
- Proven experience in HR generalist roles or similar.
- Good working knowledge of local employment law and HR best practices.
- Excellent communication skills, both written and spoken and able to develop positive working relationships across all levels and functions.
- Effectively handle multiple priorities, organize workload and meet deadlines.
- Fluency in English.
- Strong knowledge of the hiring process.
- Ability to work independently and as part of a team.
- Great attention to detail.
Benefits:
- Competitive salary, depending on skills and experience.
- Free short courses.
- Store discount card.
- Bike to work scheme.
- Two company events per year
Student Administrator Italian Speaking
East Grinstead
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Place of work: East Grinstead
Type of Job: Full time, Permanent
Schedule: Monday to Friday from 09:00 am to 05:30 pm
About CNM
At the College of Naturopathic Medicine (CNM), we train people to become health professionals in Natural Therapies. CNM educates students on Natural Therapies such as Naturopathic Nutrition, Naturopathy, Herbal Medicine, Acupuncture, Homeopathy and Health Coach. CNM also provides training on the Natural Chef and Vegan Chef Diplomas. Additionally, CNM offers a wide range of Short Courses and Postgraduate Courses.
About The Role
CNM is currently looking for a productive and enthusiastic individual to fulfil a supporting role in a busy and dynamic environment in the Student Support Department.
The ideal candidate would have excellent written and spoken communication in English and Italian and a friendly and supportive manner by e-mail and phone.
You must also have good organisational skills and be highly competent with Microsoft Office and Excel. Most students’ enquiries come via e-mail, so it would be beneficial if you were a fast typist.
The ideal candidate must be able to:
- Speak confidently to a wide range of people over the phone, including in Italian.
- Communicate efficiently and in good English and Italian via e-mail and telephone.
- Prioritise tasks and organise their work daily
- Work on Microsoft Office, especially Outlook and Excel.
- You must have a positive interest in the health and wellbeing industry.
Your responsibilities will include (but not be limited to):
- Enrolling students on their course and send them a welcome e-mail
- Answering any queries before they begin their course
- Answering any queries regarding course access issues
- Processing all cancellation or deferral requests
- Advising the Director of Studies on any costs or queries relating to students taking time out from their course
- Rescheduling students
- Guiding students if they wish to change their specialism and complete new enrolment forms as necessary
- · Issuing students with confirmation letters that they are studying with the college
- Checking and approving any requests from students concerning additional support in their studies
Benefits:
- A negotiable salary between £23K – £28K per year, depending on skills and experience.
- Free short courses.
- Store discount card.
- Bike to work scheme.
- 2 company parties per year.
- Additional holiday with the length of service (26 days max + bank holidays).
- Sick pay after the first year of employment.
Finance Assistant
East Grinstead
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Place of Work: East Grinstead
Type of Job: Full-time, permanent
Schedule: Monday to Friday, 9 am to 5.30 pm
About CNM
CNM is the No 1 training provider for Natural Therapies in the UK and Ireland offering Diploma courses in Naturopathic Nutrition, Herbal Medicine, Acupuncture, Homeopathy, Health Coach and Natural Chef for over 20 years.
About the role
We are currently looking for an assistant for the finance department at our head offices in East Grinstead, West Sussex.
Key Responsibilities:
- Processing incoming payments from various sources
- Taking payments from customers over the telephone
- Processing and administering monthly payments
- Data entry
- Scanning and filing accounts documents
- Assisting in the accounts department where necessary
The Ideal Candidate:
- Has attention to detail
- Can work accurately
- Has good telephone manners and can speak English perfectly
- Must be a good team player, orderly and responsible.
- The ideal person would have an interest in accounts (accounting), for example studying towards AAT qualification.
Benefits:
- Salary between £22K and £25K, depending on skills and experience.
- Free short courses.
- Store discount card.
- Bike to work scheme.
- Personal development
- Two company events per year.
- Additional holiday with length of service (max 26 days + Bank Holidays).
- Paid sick leave after the first year of employment.
Looking for a job?
Please check back often to see new career listings. Should you have special skills CNM can benefit from, feel free to contact Freya in HR on recruitment@naturopathy-uk.com.